Information We Collect
Information You Provide Directly
When you contact us through the Website, we ask you to provide us with information about your firm, your employees, and your clients.
We request this information to effectively address your firm’s compliance requirements, and create an effective automated program for you. Most of the information we require on your firm and your employees is publicly available on the internet, like your ADV and your client brochures. We also ask for operating documents like your policies and procedures and your employees’ trades, so we can effectively administer your compliance program.
We collect any information that you submit through the chat functionality on our Website to respond to your questions. This chat functionality uses some automated processes to assess how we can best support your request(s).
We collect any information that you provide on our Website in connection with support queries, such as contact data and the content of any communications with us.
Automatically Collected Information
We automatically collect the following types of information when you use our Website and Services, including:pages and files accessed; time of access; browser version; operating system;device ID; previously visited pages (if you access our Website via a link);IP address; application information; mobile device information; session ID; and cookies, as explained in more detail in the next section.
When you visit our Website, we store certain information from your browser using cookies or similar technologies such as web beacons. A cookie is a small text file that is stored on your device through your browser. The cookies used by our Website include both session-based cookies, which expire after you close your browser or turn off your computer, and persistent cookies, which remain on your device until you affirmatively remove them. Cookies allow us to collect analytics data, remember your language settings, and perform other useful functions that help simplify your user experience. You can choose to accept all cookies or adjust your cookie settings the first time you visit our Website. You can modify your cookie settings at any time thereafter:
How We Use Your Information
We use your information:to provide and improve our Website; to protect our interests or the interests of third parties; to maintain and enhance the security of our Website; to improve our Services; to provide you with the Services you requested; to prevent abuse of our Website; to comply with our legal obligations;to communicate with you; for analytics and advertising; to perform or enforce our agreements; to provide customer support in connection with our Products; for any other purpose with your consent
We disclose information:to our affiliates in connection with your use of our services or our business relationship with you; to contractors, service providers, and other third parties we use to support our Website and Services; to fulfill any purpose for which you provide it; for any other purpose disclosed to you when you provide the information; or with your consent. We may also disclose your information:to comply with any court order, law, or legal process, including to respond to any government or regulatory request;
Bases for Processing
The legal bases for our processing activities include:Your consent; Hadrius exercising its rights and performing its obligations in connection with entering into or performing under any contract it makes with you; Compliance with our legal obligations; Hadrius's legitimate interests that are not overridden by your interests or your fundamental rights and freedoms.
More About Analytics and Advertising
We only store information for as long as is needed to fulfill our contractual or legal obligations or any other permissible purpose for which we have collected it, including to prevent fraud or security incidents. When the applicable retention period has expired, we take measures to permanently delete the information, aggregate it, or anonymize it.
We use commercially reasonable administrative, physical, and technical measures to safeguard your information and help protect it from unauthorized access. However, we cannot guarantee complete protection of your information since transmission via the internet is not 100% secure. You play an important role in keeping your information secure. You should not share your user name, password, or other security information for your account with anyone. If you have reason to believe that your interaction with us is no longer secure, please immediately notify us by contacting us as detailed in the "Contact Us" section.
How to Contact Us